Visitor
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1 Message
Service interruption weeks unable to dial 911
My sister who is a Senior Citizen has had service interruption for weeks with no resolution. Attempted to dial 911 and could not connect. She needs expedited resolution.
Visitor
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1 Message
My sister who is a Senior Citizen has had service interruption for weeks with no resolution. Attempted to dial 911 and could not connect. She needs expedited resolution.
XfinityRichard
Official Employee
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3.8K Messages
1 month ago
Thank you for reaching out, @user_0sxsqs . I'm very sorry to hear about the service interruptions your sister has been experiencing, especially given the concern about being unable to connect to 911. I can certainly understand how serious and frustrating that situation would be. Since it's been a few days since your original post, is your sister still experiencing service interruptions? If so, please let us know whether the issue has impacted her internet, phone, TV services, or all of the above. We'd be happy to take a closer look and help determine the next steps.
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