Hello @user_mwhz72, thank you for taking the time to leave a post. Sorry for any confusion about where to send your phone. I can certainly understand wanting to make sure it’s returned to the correct location. Is the phone being sent back as a trade-in, or are you returning a recently purchased device? Once we know which type of return it is, we can help point you in the right direction.
XfinityMarshante
Official Employee
•
1.6K Messages
29 days ago
Hello @user_mwhz72, thank you for taking the time to leave a post. Sorry for any confusion about where to send your phone. I can certainly understand wanting to make sure it’s returned to the correct location. Is the phone being sent back as a trade-in, or are you returning a recently purchased device? Once we know which type of return it is, we can help point you in the right direction.
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