Visitor

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1 Message

Monday, April 27th, 2026 10:00 PM

send me a transfer pin so I can move to another carrier

I am trying to get a transfer pin for 2 cell phones to transfer them to another carrier

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Problem Solver

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989 Messages

1 day ago

@user_1pm3x6  You can request this PIN online by signing in to your Xfinity Mobile account, selecting the device associated with the number, and navigating to the "Transfer your number, cancel this line" section. After sending a one-time passcode (OTP) to your line and confirming it, you will receive the security PIN via text. This PIN is valid for 24 hours. If not used within that time, you can request a new one.

Official Employee

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2.7K Messages

5 hours ago

Thank you for reaching out to us here. @DreamSayerZ is correct, the app is the best option to get that transfer pin. The only other option for that is to visit an Xfinity service center in person, and they can provide that as well. 

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