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Since April at least I have not been able to view our call logs or our text history. We have an 18-year-old daughter and we need to be able to look at all of that. She is away at college for her safety. I have logged into the app every time I click on usage it tells me I do not have an account. I have seen all the forums on here and everybody else is having the same problem that I am. I need this to be fixed ASAP before I end up moving carriers.

XfinityBenjaminM · Answer

user_5yep0j Hello! Thank you for reaching out to us here on our Community Forum. You can use the Xfinity App > Xfinity Mobile > Call and text history; however, it's important to note that it will show you that there was a text message sent/received, but you cannot access the content of the message itself. This is due to privacy laws that protect consumers to ensure this information remains private and confidential.

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