Visitor

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1 Message

Thursday, January 8th, 2026 9:26 PM

SECURITY PIN

I was planning on transferring my service but waited til the service was disconnected.
Now I need a security PIN or TRANSFER PIN without getting it text tome since I can’t receive texts.
[Edited:all caps]
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Official Employee

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2.8K Messages

11 hours ago

 

user_cm77ur Thank you so much for stopping in for help with transferring your number. With any phone provider, the number does still need to be active and in working order to complete a port/transfer. Once the number is no longer active, it begins the process of being reassigned to a new customer or, in some cases, returning the number to the original provider. You can take a look here for more information on porting out/transferring your phone number. We would need to restore services to the line in question before any changes can be made. Let me know if you are still in need of assistance with this, so we can get you squared away.

 

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