9 Messages
Samsung S24 MMS
Can't send or receive MMS while wifi is on. Have to manually turn it off for it to send. How do I fix so I can send and receive images without having to turn off my WiFi every time.
9 Messages
Can't send or receive MMS while wifi is on. Have to manually turn it off for it to send. How do I fix so I can send and receive images without having to turn off my WiFi every time.
XfinityAlyssaA
Official Employee
•
1.5K Messages
7 months ago
Good afternoon and happy Sunday @user_r3ttzh, we appreciate you reaching out to our Communities team with your mobile issues, we're sorry to hear that you are having trouble sending and receiving MMS while WiFi is on. I appreciate you taking time out of your day and want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform.
Have you tried calling or texting 888-936-4968, or reached out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7?
Text Message: 888-936-4968
Phone: 888-936-4968
Chat: xfinity.com/xfinityassistant/?channel=xMobile
Please let us know if our mobile team was able to assist you.
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