Visitor
•
1 Message
Samsung Galaxy watch ultra on backorder
I ordered a Samsung Galaxy watch ultra on March 20th and it was supposed to be sent out on March 23rd they said it was on back order until then. It's now March 30th and they still have no time frame of when I will get my watch. Does anyone know when they are supposed to ship from backorder?
XfinityChelseaB
Official Employee
•
2.2K Messages
12 hours ago
Hello @user_g0yfdw, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. I will need to pull up your account to check on the order and see whats going on. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
0
0