dadgren's profile

Problem Solver

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974 Messages

Thursday, March 7th, 2024 8:54 AM

samsung a14 5g drops connection to xfinity service I must powerdown and reboot daily why do i need to do this daily?

TEXT MESSAGES work when phone calls do not work.

Official Employee

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1.3K Messages

4 months ago

Good morning, @dadgren. Thank you for reaching out today! I do have to apologize though; for assistance with this matter, please give us a call at 1 (888) 936-4968 or chat online at https://www.xfinity.com/xfinityassistant/?channel=xMobile and one of our experts will be happy to look into this for you!

Problem Solver

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974 Messages

@XfinityRaul​ Xfinity Assistant can't answer my question. I'll try to call during daylight hours on Mon - Fri.

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