Visitor
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1 Message
safebrowser.io blocking customer access to my SSL business website
My website is being blocked to potential customers on a daily basis. The issue is causing a loss of sales. Godaddy is hosting my site and it is SSL secured. Please advise the best course of action. Thanks. The website is http://priestesssekhmet.com
BruceW
Gold Problem Solver
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26.8K Messages
11 days ago
Do you get the same error if you change the link prefix to https://priestesssekhmet.com?
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XfinityRay
Official Employee
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3.3K Messages
9 days ago
Hi there, @user_gjzkpg! Thanks for reaching out about your website being blocked. Were you able to update that to https to see if that removes the block as @BruceW suggested? Another option is to fill out a form with our Customer Security Assurance team, CSA. You would report an issue at this link, https://spa.xfinity.com/report. Select the "I can't reach a website that I want to visit" option. This link shows the steps to fill out the form, https://www.xfinity.com/support/articles/report-blocked-website.
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