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Thursday, September 5th, 2024 4:24 PM
Just ordered a smart watch reward but wrong color. I wanted the cream colored watch
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Official Employee
1.5K Messages
3 months ago
@brent1973
Thanks for reaching out, I know how important it is to get the device color you prefer , please send us a direct message.
To send a direct message:
Click "Sign In" if necessary.
Click the "Direct Message" icon in the upper right - it looks like a chat bubble
Click the "New message" (pencil and paper) icon just to the right of Conversations
Type "Xfinity Support" in the "To:" line - do not use the Employee's name!
Type your message in the text area near the bottom of the window
Press Enter to send it
XfinityOrlandoM
Official Employee
•
1.5K Messages
3 months ago
@brent1973
Thanks for reaching out, I know how important it is to get the device color you prefer , please send us a direct message.
To send a direct message:
Click "Sign In" if necessary.
Click the "Direct Message" icon in the upper right - it looks like a chat bubble
Click the "New message" (pencil and paper) icon just to the right of Conversations
Type "Xfinity Support" in the "To:" line - do not use the Employee's name!
Type your message in the text area near the bottom of the window
Press Enter to send it
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