Visitor

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1 Message

11/09/2026 4:07 PM

return shipping label

We closed account and need to return a modem. I need a return shipping label.

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Official Employee

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47 Messages

11 minutes ago

Hi, @user_owg2wq. Thank you for reaching out over the Xfinity Community Forums to request a return label for your modem. 

Here at Xfinity, the process to return equipment has been simplified to bringing the modem to your nearest Xfinity store. You don't need an appointment, walk-in visits are welcome.

To locate the nearest Xfinity store to you feel free to follow this link to: https://www.xfinity.com/local/store-offers?q=32.3383%2C-111.0455

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