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1 Message

Friday, July 17th, 2026 2:36 AM

return address

I returned a phone as I changed my mind and stopped xfinity service.  Phone is now coming back to me marked return to sender  no number  what is the mailing address for returns

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Official Employee

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900 Messages

7 hours ago

Hello there @user_4hek2y, there is a proper way to have your device returned. You should receive a FedEx return label once you have requested a return, this step can be completed on your Xfinity app. Are you aware of this process? 

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