New Poster
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2 Messages
Return a financed phone after the 14 days
I have a financed Samsung galaxy s25 ultra from xfinity mobile, it's been more than a month I have the device. It is in perfect condition. Can I return the device?
New Poster
•
2 Messages
I have a financed Samsung galaxy s25 ultra from xfinity mobile, it's been more than a month I have the device. It is in perfect condition. Can I return the device?
XfinityThomasC
Official Employee
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3.3K Messages
19 hours ago
Hello @Carlitosworld You have 14 days from the date your device is delivered, or you buy it in-store to return or exchange it. For accessories, you have 30 days from the purchase date. Details are covered here:
https://www.xfinity.com/support/articles/returns-and-exchanges
Other options include trade-in, early upgrade, and elite upgrades.
https://www.xfinity.com/support/articles/trade-in-old-phone
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