Visitor
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1 Message
Replace Device page doesn't work
I'm trying to replace my phone from the Replace Device page. However, when I select the Pixel for my phone, the Next button is greyed out. Only selecting the iPhone would allow me to continue with the selection. Xfinity, can you fix your webpage?
I want to switch my mobile to another provider but currently paying for the Internet service that includes the mobile discount price. Does anyone know how much that discount is worth?
XfinityEmilyB
Official Employee
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1.7K Messages
9 months ago
Welcome to our Community Forum, @user_de5984! Due to account security, our options with Xfinity Mobile accounts are very limited over this platform. We're unable to perform any device or account specific requests for our Mobile customers. I want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Have you tried calling or texting 1 (888) 936-4968, or reached out to our secure online chat where an Xfinity Mobile expert is available 24/7?
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