Visitor
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1 Message
Receiving emails
I can no longer send emails from my comcast account and this just started Friday. Never had any issues in 20 plus years. When I disconnect from my home WiFi I have no issues. I have checked other emails, other devices and it is only with my Comcast’s email. Message I get is smtp.comcast.net failed. Additional outgoing mail servers can be configured for mail accounts in settings. What is going on that this happened all of a sudden?
XfinityKei
Official Employee
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1.8K Messages
1 month ago
@user_805gw7 I’m sorry to hear you're having an issue with sending emails. How are you sending emails? Are you using an email client, Xfinity, an app or a saved link etc.
If you're using an email client I have a link that has the email settings at https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email. I recommend resetting up your email client and removing any saved passwords.
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