Greatly sorry for any confusion, but we do not provide transcripts of chats, or recordings of phone calls. We can absolutely help resolve the issue though. We are a corporate based team, and also here to make sure you get first-class support. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message: Click "Sign In" if necessary • Click the "Direct Message" icon • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
XfinityThomasB
Official Employee
•
2.5K Messages
5 hours ago
Greatly sorry for any confusion, but we do not provide transcripts of chats, or recordings of phone calls. We can absolutely help resolve the issue though. We are a corporate based team, and also here to make sure you get first-class support. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
0
0