rcs

user_7txr1n, Hi! Thanks for reaching out. Thanks for letting us know what you’ve already tried. I know it’s frustrating to have RCS stuck on “Connecting,” especially when your group chats were working normally before. Since you’ve already cleared the cache and gone through the suggested troubleshooting, let’s take a closer look at the service and your Galaxy A53 5G to determine our next steps. Would you mind sending us a direct message with your first/last name and full address by clicking the "direct message" icon on the upper right page of the forum page? Once you click on that, click the "Start new conversation" (pencil and paper) icon. In the 'To:" line, input our shared handle "Xfinity Support" to send us a direct message.