Hello user_jm18ta, thank you for reaching out to us here in our Xfinity Community forum, we appreciate you and your time. You can get the transfer pin from the Xfinity app. Sadly, we don't have access to that here; but you can reach our Xfinity Mobile Team with a call, text message, or via chat. Call or Text: 1 (888) 936-4968 or [Chat with a Specialist](https://www.xfinity.com/xfinityassistant/?channel=xMobile)
user_vtfyp4
Visitor
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5 Messages
2 months ago
They refused to give me mine as well which is not legal!
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XfinityJeffB
Official Employee
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609 Messages
2 months ago
Hello user_jm18ta, thank you for reaching out to us here in our Xfinity Community forum, we appreciate you and your time. You can get the transfer pin from the Xfinity app. Sadly, we don't have access to that here; but you can reach our Xfinity Mobile Team with a call, text message, or via chat. Call or Text: 1 (888) 936-4968 or [Chat with a Specialist](https://www.xfinity.com/xfinityassistant/?channel=xMobile)
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user_hmvvhn
Visitor
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2 Messages
20 hours ago
I just spent 45 mins with xfinity chat customer service and they sent me down a rabbit hole to a dead end.
I’m not sure what ti do. Chat told me to “try again in 24 hours.
What a scam. I’m hoping the BBB will help. I feel it’s my only option.
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