U

Visitor

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1 Message

Tuesday, June 3rd, 2025 1:39 AM

Port forwarding

I wast trying to get my transfer pin and it deleted my account. It was a mobile now account. I can’t access my pin because my phones screen is broken. I don’t wanna loose my phone number.

Official Employee

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2.9K Messages

1 day ago

Hi there, user_9n9mf0! I know that can be stressful to delete the account. Have you reached out to the NOW Mobile team in the Xfinity Assistant chat? They may be able to restart the account with you. 

 

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