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Saturday, May 18th, 2024 2:09 AM

Pixel 8a not recognized by Xfinity network

I just got a new pixel 8a that was purchased on Amazon. I tried registering the phone with Xfinity but their database doesn't recognize pixel imei. 

How long does it take Xfinity to update their imei database?

Official Employee

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889 Messages

4 months ago

Hello, @ceasefireplace! Thank you for your interest in Xfinity Mobile. Have you tried checking your phone's compatibility with https://www.xfinity.com/mobile/byod/compatibility/imei? That is the best way to make sure your new phone will work with Xfinity Mobile.

Visitor

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4 Messages

1 month ago

Never! They never update anything. They will tell you nonsense like every carrier has different hardware etc etc BS BS so phone might be incompatible even though they sell the same exact phone! My 8 Pro come up as incompatible on Xfinity's website yet I have been using since release date onecon Xfinity Mobile. I just activated there sim in a different phone then put the SIM in my 8 Pro. So yeah how is that incompatible Xfinity Mobile!!! It just says Pixel Pro 7 because that's the phone I originally activated the SIM in.

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