Visitor
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2 Messages
Pin to unlock phone
I am a former customer. I have a Motorola Moto G that has been paid in full for years. I am requesting the 16-digit Network Unlock PIN for IMEI sent through direct message. I need this code to use my property with my new Lifeline provider.


Accepted Solution
XfinityRichard
Official Employee
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3.2K Messages
5 hours ago
Hi there, @user_6qojgg Thanks for reaching out to us on the Forums! I understand your concerns regarding your phone not being unlocked. We noticed you sent a DM as well. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forums is a violation of Forum Guidelines. In the future, we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a direct message. Since you already sent a DM, we will continue to assist you there!
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