Visitor

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1 Message

Saturday, May 23rd, 2026 7:29 PM

PIN for transferring to another carrier

Hello,

I would like to transfer my phone to another carrier. However, when I insert the new SIM card, I need a PIN from Xfinity to unbind the phone from Xfinity. Could you please send me this PIN?

Thank you very much!

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Problem Solver

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1K Messages

18 hours ago

You can request this PIN online by signing in to your Xfinity Mobile account, selecting the device associated with the number, and navigating to the "Transfer your number, cancel this line" section. After sending a one-time passcode (OTP) to your line and confirming it, you will receive the security PIN via text. This PIN is valid for 24 hours. If not used within that time, you can request a new one.

Official Employee

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261 Messages

14 hours ago

Thanks for taking the time to post on our Xfinity Forums page, @user_9mq858. Sorry to see you are switching providers, but I appreciate the business you've had with us. While agents cannot provide you a transfer PIN information on how to obtain the PIN can be found here. Let me know if that helps.

(edited)

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