Visitor
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1 Message
Physical SIM card
My device with Xfinity currently has an eSIM, but I would prefer a physical SIM card. How can I arrange for one to be mailed to me?
Visitor
•
1 Message
My device with Xfinity currently has an eSIM, but I would prefer a physical SIM card. How can I arrange for one to be mailed to me?
XfinityAmira
Official Employee
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4.7K Messages
4 months ago
Hi user_y61jab! Thanks for visiting our Xfinity Forum. We value and appreciate you being a customer with us. Please know my team is always here to assist you and would be more than happy to assist you with this pSIM request. Please send us a Direct Message so that we can best support you with this. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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user_ty2ihu
Visitor
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1 Message
14 hours ago
I also need a Psim or physical sim, I need it mailed to me right away I have two esims and did have two phones but one broke and the other will take two sims but one has to be a psim. Im in Alaska working on a boat and of course there aren't any xfinity stores for 1000 miles.
mail is the only way
ive tried but have been told I cant have a psim. or they wont send me one. I might as well quit paying my bill and find a better option that will give me a psim and a esim. is that a crazy idea?
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