Visitor

 • 

2 Messages

Monday, August 31st, 2026 4:35 PM

Phone

On emergency contact and we need to know how to change that 

Oldest First
Selected Oldest First

Official Employee

 • 

2.1K Messages

2 hours ago

Hello @user_lozooe Thanks for reaching out. What are you trying to change the emergency contact on?

Visitor

 • 

2 Messages

No please ask someone to call me 

Official Employee

 • 

2.1K Messages

Here on Xfinity Forums we only respond to posts and direct messaging. But we can usually get you pointed in the right direction with more information. But if you prefer to get assistance over the phone then you can reach our main customer service team at 1-800-934-6489. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick
forum icon

New to the Community?

Start Here