Visitor
•
1 Message
Phone
Trying to figure out how to get a return label for a phone that I never used. I talked to someone in customer service. They keep wanting to call me back every day. And I'm not getting what I want and what I need
Visitor
•
1 Message
Trying to figure out how to get a return label for a phone that I never used. I talked to someone in customer service. They keep wanting to call me back every day. And I'm not getting what I want and what I need
XfinityQuemekia
Official Employee
•
1.1K Messages
9 hours ago
I'm so sorry for the runaround you’ve been feeling. That’s definitely not the experience we want for you, especially when you're just trying to get a simple label @user_v4jxpu. Just to make sure we’re within the timeframe, has it been less than 14 days since the phone was shipped or purchased?
How do I return or exchange my mobile device and accessories?
0
0