Hello user_olhvki! Oh boy, I'm sorry that the phone is not working, but I'm happy that people can at least reach you. This has to be putting a big damper on your use. You have come to the right place for help. When you receive a call, does the screen show the option to accept or decline the call?
XfinityPaula
Official Employee
•
1.9K Messages
10 hours ago
Hello user_olhvki! Oh boy, I'm sorry that the phone is not working, but I'm happy that people can at least reach you. This has to be putting a big damper on your use. You have come to the right place for help. When you receive a call, does the screen show the option to accept or decline the call?
0
0