U

Visitor

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1 Message

Monday, June 9th, 2025 12:20 PM

Phone warranty

Phone won’t charge I want to send it back, it’s been less than a year. How do I do that? I can not call anyone I have no phone 

Official Employee

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2K Messages

1 day ago

@user_jeanabrown Hello there, I'm sorry to hear your phone isn't charging. The easiest way to return your device would be by following the steps provided in this link https://www.xfinity.com/support/articles/returns-and-exchanges. 

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