Visitor

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1 Message

Saturday, February 14th, 2026 6:59 AM

Phone trade in phone trade in

I sent my phone in 6 weeks ago and have proof of delivery. No response from Xfinity and the sales rep won’t respond to my email.  You can’t get a person on the website to assist. Now what am I supposed to do?

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Visitor

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3 Messages

14 hours ago

I have similar issues, and have spend a dozen hours over the course of over 2 months trying to get things resolved and still yet to see any chances. The customer service seems to be rather abysmal, sadly. :-(

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