Phone stolen by Fed Ex, empty box

user_she7le, Hi there! Thanks for reaching out. I can understand the letdown as I would feel the same way if I upgraded and my phone was missing from the box. You've come to the right place. Our team of experts is dedicated to providing solutions to lost, stolen, or damaged deliveries over social media. We can help. Have you already reported this to us? Customers must report a lost, stolen, missing, or damaged device or accessory order within 10 business days of the order being marked as delivered.