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user_okqdn3
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9 Messages

Tuesday, September 2nd, 2025

Paying off my xfinity phones while still keeping my xfinity service

I trying to find out how much I still owe on my xfinity phones for me and my wife and can I pay them off. I want to pay them off fully while keeping my xfinity mobile plan.

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2 months ago

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XfinityVictor

Official Employee

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1.8K Messages

2 months ago

 

user_okqdn3 Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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user_okqdn3

9 Messages

@XfinityVictor​ Thank you for your help but I went on your web site and stumbled across how much I owe on each and how to pay it off. Thanks again.

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2 months ago

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XfinityVictor

Official Employee

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1.8K Messages

Awesome, I am glad our website was helpful in answering your questions. Is there anything else I can assist you with today? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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2 months ago

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user_okqdn3

9 Messages

No thanks I'm good [Edit: Personal Information]

(edited)

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2 months ago

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