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iGibby88
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Thursday, June 18th, 2026 4:58 AM

Order verification sketchy domain name not related to xfinity please help?

I purchased a new mobile plan through the xfinity chat rep. We had some issues with 2factor so they logged into verify for me.

Then I was sent an email to verify and upload my license the domain was sketchy.

Is this legit?   caspian.probity.cloud

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4 hours ago

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XfinityBenjaminM

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4 hours ago

 

iGibby88 Hello! Thank you for reaching out to us here on our Community Forum. That domain name may not be legitimate, and we certainly recommend not uploading anything to it. Here is a link that explains the verification process in more detail. Also, we suggest contacting our Xfinity Mobile Team directly through our Xfinity Assistant to confirm if verification is needed. It is not uncommon for you to have to pass a validation check after placing an XM order.

 

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