Visitor

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1 Message

Wednesday, December 10th, 2025 11:14 AM

Order issues

I need a supervisor to call me i have been told several tickets have been made and not received one phone call

Oldest First
Selected Oldest First

Official Employee

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2.7K Messages

2 days ago

Hi there, @user_968647 ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry to hear that you have not received any calls back from the tickets that were created. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard

 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. 

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