NEATA, Hi there! Thanks for reaching out. I can understand the importance of talking to someone about a return label and a refund method as I have been in your shoes before. You've come to the right place. Over social media, we are a dedicated team of experts who specialize in resolving return label and refund requests. We can help. For a return label, you can initiate the return online by visiting our Equipment Return page at (Xfinity.com/returns). Here is where a prepaid shipping label will be prepared for you to print. Here is a link to more details here. Do you need help with canceling the account? If so, may I ask why you are canceling the account?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityGabriel
Official Employee
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2.2K Messages
3 months ago
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.
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