new phone

Hello, and welcome to the Xfinity forums, user_59xxgi! I know how exciting it is to get a new device, and we appreciate your feedback and the opportunity to help! When searching for a connection, is your home network showing as available? You’re right, setup should be a breeze, with activation taking just a few moments. If the device powers on, are you able to follow the on-screen steps to connect? Also, can you share the specific error message or code you’re receiving? We'll get this sorted out!