Been with Xfinity Mobile for years. I have two lines. I just paid my device off. Which I have done twice now. I am getting the message

Over the total number of lines

basically saying I can't add a line or upgrade my phone. I have great credit and ready to purchase. If I cant upgrade whats the use. I will move my two lines somewhere else to a new provider. Also, I have my TV/Internet with Xfinity too. I will be moving that as well. I've been a great customer never missing payments at all. I would love to stay with you, so lets see what happens.

Fran F