Visitor
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1 Message
New phone order
Hey! I thought I pre-ordered the new iPhone duo. I know it is in back order. But I can’t find anything in my account that is showing where it’s been ordered. Can you double check for me, to see if I need to order again. Thinking maybe I didn’t complete the sale or something if it’s now showing on my end. Thanks so much!
XfinityBradM
Official Employee
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1.7K Messages
1 hour ago
@user_41yu85 Where were you looking to verify your order? If we're unable to direct you to the location for pending orders or you confirm the correct path our team can take you into DMs and dig deeper into your recent order.
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