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user_2hpznt
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Visitor

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1 Message

Saturday, August 22nd, 2026 5:49 PM

New cell service

I wanted to keep my old number but you gave me a new one

Question

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Updated 

7 hours ago

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XfinityAngie

Official Employee

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2.9K Messages

7 hours ago

 

user_2hpznt, thank you for reaching out through Xfinity Forums. Sometimes we will issue a new number temporarily to allow time for the number to port over. How long has it been since you set up your mobile service?

 

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