Visitor
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1 Message
need to remove old Apple watch from data plan
I got a new Apple watch. I tried to move service to the new watch from the old one, but the system was having problems and just added the new one without deleting the old one. I don't want to pay for two lines, since I'm only using one.
XfinityAbby
Official Employee
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409 Messages
11 days ago
Hello @user_fxqb3n. Thank you for reaching out on our Community Forum. I would love to check your account and assist you with this.
Please send us a direct message with your full name and address so that we can assist you further.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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