junkqueart's profile

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3 Messages

10/12/2026 11:05 PM

My Xfinity phone service has been cancelled twice due to mixup. I returned smartwatch. And I have had trouble with bill since.

I have done every thing.  I am ready to cancel.  I am done. I am so frustrated.

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3 Messages

1 hour ago

Finally resolved again after I talked to a 2nd live agent.  I wonder if this confusion is due to AI.   The systems do not talk to each other.  AI is all facts and is not capable of coming to conclusions for given information.  There is a glitch in the Xfinity billing systems—Xfinity mobile has it own billing system and it is a mess.

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