@user_cjk12 I suggest that you Google "wet iPad does not turn on" immediately for tips and follow them. Do you have a device care plan such as AppleCare+, or one you purchased from Xfinity? If so, contact them. If not, the standard 1 year warranty unfortunately doesn't cover water damage.
Thank you for reaching out to us here. I will be happy to take a look at any issue with your iPad. Can you send me a direct message with the full name and complete address for your service?
DreamSayerZ
Problem Solver
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927 Messages
2 days ago
@user_cjk12 I suggest that you Google "wet iPad does not turn on" immediately for tips and follow them. Do you have a device care plan such as AppleCare+, or one you purchased from Xfinity? If so, contact them. If not, the standard 1 year warranty unfortunately doesn't cover water damage.
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XfinityJohnG
Official Employee
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2.4K Messages
14 hours ago
Thank you for reaching out to us here. I will be happy to take a look at any issue with your iPad. Can you send me a direct message with the full name and complete address for your service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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