Hey there Bonna 👋 I know what a hindrance it is to be locked out of your email for any extended amount of time, so I appreciate you stopping by for us to help! Since this issue started for you, have you attempted to sign into your email using our native email platform at connect.xfinity.com?
This is always a good place to check that way if you're able to log in, you can at least manage your messages normally as a backup 👍
DreamSayerZ
Problem Solver
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972 Messages
1 day ago
@Bonna Try these steps;
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XfinitySeth
Official Employee
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977 Messages
2 hours ago
Hey there Bonna 👋 I know what a hindrance it is to be locked out of your email for any extended amount of time, so I appreciate you stopping by for us to help! Since this issue started for you, have you attempted to sign into your email using our native email platform at connect.xfinity.com?
This is always a good place to check that way if you're able to log in, you can at least manage your messages normally as a backup 👍
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