Visitor
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1 Message
Motorola stylus 5g trying to unlock
Phone has been paid for, unfortunately can't get Xfinity to unlock the device. I've been through several windows with Xfinity. Tried to call their customer service. I've given them my IMEI and everything they requested was told it would be unlocked after a few minutes. Several hours later it is still locked.
XfinityOrlandoM
Official Employee
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3.2K Messages
9 days ago
@user_cazfe7
Thanks for reaching out to us and we do apologize for any inconvenience. If you're an Xfinity customer, this link has great information on how you can unlock your device https://www.xfinity.com/support/articles/eligible-to-unlock-phone
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