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Saturday, July 13th, 2024 11:21 AM

Mother’s phone

Comcast is nothing but a pain. They can’t even supply an address so I can return my mother’s cell phone. She past away and then I have to put up with Comcast’s run around on returning their phone. I’m going to dispose of it after 30 days if I can’t get any help. 

Official Employee

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1.3K Messages

5 months ago

Hello, @user_sw6j5d. Thank you for reaching out to us regarding your mobile questions. I am so very sorry to hear of your loss, and I would love to help in whatever way I can during this difficult time. Since Xfinity Mobile support is somewhat limited for our Digital Care Team via social media, we ask that you reach directly out (by call or text) to our Xfinity Mobile Sales and Service team at 1-888-936-4968 for further assistance with your mobile device. You may also use our Secure Online Chat where an Xfinity Mobile expert is available 24/7! Please let us know if you have any trouble reaching them, and I hope this helps!

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