Visitor
•
5 Messages
Mobile service
How can I get help fixing my google pixel 8. I had problems with my voice mail and just needed a pin reset. now I need a pin reset and for my phone to work. I am no longer connected to the mobile network,. I have an esim. it says Mobile network state: disconnected, Service state: out of service. Signal strength: 0 Mobile voice network type : Unknown, Network: No service. I have reset the mobile network 4 times as the agents suggested. All to fix my voice mail. Now I have no phone to even get texts. Even with Wifi it will not send texts. HELP I AM EXTREMELY FRUSTRATED
DreamSayerZ
Problem Solver
•
862 Messages
1 year ago
@user_b14d3c Did the reset of the mobile network also reboot the phone? If not, power the phone off, wait a minute, then power back on.
0
0
XfinityJosephA
Official Employee
•
1.8K Messages
1 year ago
Hello, @user_b14d3c have you worked with our Xfinity Mobile team by phone at 888-936-4968 and by chat at xfinity.com/xfinityassistant/?channel=xMobile If these two support channels were not able to solve the issue we can take additional actions to support you. Have you tried these two methods of support already?
6
0