Visitor

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2 Messages

11/10/2026 7:35 AM

Mobile service rep lies to customers about how they will receive there phone

Xfinity, Mobile representative, forced a sale by making me received my phone by shipping. When I voice. I didn’t want the phone to be shipped and representative like and said it will not be shipped. I went to the store to pick my phone up same day because Xfinity Mobile store is 1 mile away from my home I want to go to the store myself and pick it up. If you can not have a full shipped to my home. As I went to the store to pick up my phone, the store Representative said the order was created for shipping. 

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Visitor

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2 Messages

1 hour ago

My money was taken from my card. Enforce me to pay for something. I did not want and now I’m responsible for the security up a package that I did not want, and if that package was to get lost I would be responsible, and I would have to wait until they received a package back to get my money Back from this bad sale. 

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