Mobile service cancellation

user_fqkyx5 thank you for using the Xfinity Community Forums page to reach out today. I understand that you would like to make a change to your mobile services today. We can definitely assist you with making this change. Congratulations on your move out of the country as well, that sounds pretty interesting. Did you transition overseas?

Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.

Here's the detailed steps to direct message us:

How to Send Us a Direct Message:

1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon.
3. Click the "Start new conversation" (pencil and paper) icon.
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. An "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.