Mobile porting issue

@user_l0837g Hello! Thank you for reaching out to us here on our Community Forum. We are very sorry that the porting process took much longer than anticipated, but we are glad to see that it was completed, and you were able to finish the activation. If there is anything you need from us going forward, please let us know.

@user_l0837g​ I am trying to port my number from mint. Who do you select as the carrier since mint is not listed?

Our Digital Care Team can help, user_bocvrv. To port your phone number, you will need to place an order for Xfinity Voice service. This can be done online at xfinity.com/learn/home-phone-services. Upon beginning the enrollment process, you will be asked to either port in your current phone number or choose a new one.

Xfinity Mobile is available to Xfinity Internet customers. As a quick reminder; your phone number must remain active with your old service provider during the porting process. Once your phone number successfully ports to Xfinity Voice, your old service provider should automatically disconnect your line (unless otherwise stated in your service contract with that provider). After your port is complete, you can contact your previous provider to ensure that your voice service was disconnected. You can read more and check out the Xfinity Voice phone number porting FAQs here.