Visitor

 • 

1 Message

09/14/2026 6:16 PM

Mobile phone line transfer from Verizon

Hi i will transfer my phone line from verizon to you. My phone is paid of but still locked to veriozn, they said it will take 30 days to get unlocked. I would trade my phone in for an upgrade. Would that be an issue?

Oldest First
Selected Oldest First

Official Employee

 • 

3.6K Messages

1 hour ago

Hello, @user_r35jko

Thank you for your decision to move your mobile service to Xfinity. The Xfinity Mobile trade in process lets customers trade in an old device and get credit toward a new one. What type of phone were you looking to trade-in? Unlocking a phone lets customers get service with any service provider on a compatible network. I would get the phone unlocked first to avoid your trade-in getting rejected. 

forum icon

New to the Community?

Start Here