Mobile Email Login for Phone Broken.

The login for xfinity/comcast emails on chrome, at least for my iPhone 15, are not working. The box to input your username/email will not allow you to click them. I already tried clearing history and full restarting. It works on Safari.

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XfinityQuemekia

Official Employee

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889 Messages

10 months ago

Hello @EPica I hope you're having great start to your week. Thanks for reaching out to Xfinity Community Forums about your email issues. I'm sure that can become annoying when you try to access your Xfinity emails on chrome. Are you having this issue when you sign in online, or is this happening with the Xfinity app?

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EPica

Visitor

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2 Messages

@XfinityQuemekia Hello, the resolution was that google chrome's password saving function caused the boxes to be un-interactable. Removing my password information from this section resolved it.

9 months ago

0

XfinityPaula

Official Employee

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1.9K Messages

Thank you so much for your follow-up EPica. It's great to know what caused an issue and the resolution. Especially when so many other people can be facing the same issue. Great find on your part! Thank you again for reaching out and sharing the issue and solution with our community here on out Xfinity Forums. I hope you have an amazing week!

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9 months ago

0

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EPica

Mobile Email Login for Phone Broken.

XfinityQuemekia

EPica

XfinityPaula

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