Mobil

wheresgina I appreciate you taking time out of your day to bring your experience to our attention. We expect you to receive excellent support every time you reach out and I apologize that we didn't meet that expectation. I would like the opportunity to make things right.
Please send a direct message to Xfinity Support by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address in the body of the message so I can find your account and get started on a resolution.